Contact Us
Customer Service: support@ecoforgetools.com
Marketing: marketing@ecoforgetools.com
Local Distribution: sales@ecoforgetools.com
Information:
SOLOMAKER LIMITED
1-17Sai Lau Kok Road, Tsuen Wan, NT, HongKong
Call us:
Official Store/Amazon/ Tiktok: (+852)5946 8520
We will respond to your email within 24 hours. If you don't receive a response from us within 24 hours, please check your spam folder / clean your mailbox storage space / verify your email address. Please contact us again after completing these steps.
Dear Valued Customers,
It has been recently brought to our attention that there have been multiple scam phone calls from individuals impersonating ECOFORGE support representatives. These callers have requested personal financial details from customers.
Please be advised that ECOFORGE will never ask customers to provide sensitive financial details over the phone or through any unofficial channels. This includes full credit/debit card number, CVC number, complete bank account information, or any payment app credentials. Additionally, please note that we will never require customers to make any payments via phone — all transactions should only be made through official sales channels.
If you have any additional questions, comments, or concerns, please contact our official customer support team at support@ecoforgetools.com.
If you receive a call that you suspect may be a scam, please report it by emailing us at support@ecoforgetools.com. We sincerely appreciate your continued trust in ECOFORGE and are dedicated to providing a safe and trustworthy experience for all our customers.
Thank you!